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Empower Your Supply Chain: Vendor & Delivery Management System for eCommerce
The modern eCommerce landscape demands speed, transparency, and reliability. Managing multiple vendors while ensuring last-mile delivery excellence is no longer possible using manual spreadsheets.A Vendor & Delivery Management System for eCommerce acts as the digital backbone of your business. It synchronizes your entire supply chain, from the moment a vendor uploads a product to the second it reaches the customer's doorstep. By automating these touchpoints, you reduce overhead, eliminate errors, and provide a world-class shopping experience.
- Assam-based SM Group
- 2024
Project Objective
This system is an end-to-end logistics and procurement suite built specifically for the complexities of digital trade. It provides a unified dashboard where merchants can oversee their entire ecosystem in real-time.
Vendor Portal: Self-service onboarding, inventory syncing, and automated purchase orders.
Logistics Engine: Smart routing and carrier integration for the fastest delivery paths.
Real-Time Tracking: Live GPS updates for both the warehouse team and the end customer.
Financial Reconciliation: Automated commission calculation and vendor payout management.
- Duration : 8 Months
- Technologies 8+ Tools used
- Industry Manufacturing
- Team Size 12 Members
Challenges
- Manual Data Entry: Updating stock and prices via spreadsheets leads to frequent errors and "out-of-stock" sales.
- Slow Onboarding: Manually vetting new sellers and their products delays your time-to-market.
- Low Quality Control: Difficulty tracking which vendors have high return rates or late shipping times
- Manual Data Entry: Spending weeks moving paper survey results into an Excel sheet.
- Communication Gaps: Scattered emails and messages lead to lost orders and slow dispute resolution.
Solutions
- Automated Inventory Sync: Real-time API integration ensures vendor stock levels are always accurate on your storefront.
- Vendor Self-Service Portal: Digital onboarding tools allow sellers to upload catalogs and documents for instant approval.
- Automated Commission Engine: The system calculates and triggers payouts automatically based on pre-set rules.
- Vendor Performance Analytics: Automated scorecards track vendor speed and quality to ensure marketplace standards.
- Centralized Messaging Hub: All vendor-admin communication is tied to specific order IDs within a single dashboard.
What We Delivered
- A comprehensive set of features designed to transform the client's operations
Operations Hub
- A single-screen view for executives to monitor the pulse of the entire manufacturing operation.
Smart Attendance
- Real-time visibility into staff and laborer clock-ins across multiple factory locations.
Order Lifecycle Manager
- Seamlessly track roofing sheets from the initial profiling machine to the customer's roof.
Logistics & Dispatch
- Tools to manage the "timely delivery" of products to private, government, and commercial projects.
Installation Squad Sync
- A dedicated module to coordinate expert installation teams with pending project timelines.
Automated Reporting
- Instant generation of production and sales reports to maintain the "Stunning at the top" market position.
Project Gallery
- Screenshots and visuals from the completed project
What We Delivered
- A comprehensive set of features designed to transform the client's operations
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- Attendance Accuracy
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- Real-Time Tracking
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- Faster Processing
Technologies We Use
- From custom Laravel backends to fluid React interfaces, we utilize a world-class tech stack to build cross-platform solutions for Android, iOS, and Web.
FAQ
Find Out Answers Here
Yes. It automatically identifies the warehouse or vendor closest to the customer to minimize shipping time.
Yes, we provide a dedicated app with GPS navigation and digital “Proof of Delivery” (signatures/photos).
By reducing manual admin work, optimizing fuel usage through smart routing, and decreasing failed delivery attempts.
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